GENERAL INFORMATION

In compliance with the duty of information provided for in Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), the following general information on this website is provided:

The ownership of this website, www.hanley.es, (hereinafter Website) is held by:

  • André Varela Leiro, con NIF: 77463438J, y cuyos datos de contacto son:
    • Address: Luar Sear 36B Bordóns , 36960, (Sanxenxo) Pontevedra.
    • Phone number (+34) 663 888 604
    • Email: info@hanley.es

GENERAL TERMS AND CONDITIONS OF USE

THE PURPOSE OF THE CONDITIONS:

THE WEBSITE

The purpose of these General Conditions of Use (hereinafter Conditions) is to regulate access to and use of the Website. For the purposes of these Conditions, the following shall be understood as a Website: The external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated both in the screen interfaces and in the navigation tree (hereinafter Contents) and all those services or online resources that may be offered to Users (hereinafter Services).

Hanleyglasses reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated therein. The User acknowledges and agrees that at any time Hanleyglasses may interrupt, disable and/or cancel any of these elements that are integrated into the Website or access to them. Access to the Website by the User is free and, as a general rule, is free without the User having to provide a consideration to enjoy it, except as regards the cost of connection via the telecommunications network provided by the access provider contracted by the User.

The use of any of the Contents or Services of the Website may be made through the subscription or prior registration of the User.

THE USER

Hanleyglasses reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated therein. The User acknowledges and agrees that at any time Hanleyglasses may interrupt, disable and/or cancel any of these elements that are integrated into the Website or access to them. Access to the Website by the User is free and, as a general rule, is free without the User having to provide a consideration to enjoy it, except as regards the cost of connection via the telecommunications network provided by the access provider contracted by the User.

The Hanleyglasses Website provides a wide range of information, services and data. The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:

A use of the information, Contents and/or Services and data offered by Hanleyglasses without being contrary to the provisions of these Terms, Law, Morality or Public Order, or that in any other way may infringe the rights of third parties or the operation of the Website itself.

The veracity and legality of the information provided by the User in the forms issued by Hanleyglasses for access to certain Contents or Services offered by the Website. In any case, the User shall immediately notify Hanleyglasses of any fact that permits the misuse of the information recorded in such forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and/or passwords, in order to proceed to its immediate cancellation.

Hanleyglasses se reserva el derecho de retirar todos aquellos comentarios y aportaciones que vulneren la ley, el respeto a la dignidad de la persona, que sean discriminatorios, xenófobos, racistas, pornográficos, spamming, que atenten contra la juventud o la infancia, el orden o la seguridad pública o que, a su juicio, no resultaran adecuados para su publicación.
En cualquier caso, Hanleyglasses no será responsable de las opiniones vertidas por los Usuarios a través de comentarios u otras herramientas de blogging o de participación que pueda haber.

Mere access to this Website does not imply any form of commercial relationship between Hanleyglasses and the User. This Hanleyglasses Website is intended for all persons, regardless of their age, who may access and/or browse the pages of the Website. The Website is mainly aimed at Users resident in Spain. Hanleyglasses does not ensure that the Website complies with the laws of other countries, either in whole or in part. If the User resides or has his domicile elsewhere and decides to access and/or browse the Website under his own responsibility, he must ensure that such access and navigation complies with the local legislation that is applicable to him, Hanleyglasses assumes no liability whatsoever that may be derived from such access.

ACCESS AND NAVIGATION ON THE WEBSITE:

EXCLUSION OF GUARANTEES AND LIABILITY

Hanleyglasses does not guarantee the continuity, availability and usefulness of the Website or the Content or Services. Hanleyglasses will do everything possible for the proper functioning of the Website.

In no event shall Hanleyglasses be liable for any loss, damage or damage of any kind arising from the access, navigation and use of the Website, including, but not limited to, to computer systems or those caused by the introduction of virus.

Hanleyglasses is not responsible for any damage caused to users by improper use of this Website. In particular, it is not responsible in any way for the falls, interruptions, lack or defect of telecommunications that may occur.

PRIVACY AND DATA PROTECTION POLICY

In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (LOPD), and with Royal Decree 1720/2007 of 21 December, which approves the Regulations for the Implementation of Organic Law 15/1999, of 13 December, Personal Data Protection (RDLOPD), Hanleyglasses undertakes to take the necessary technical and organisational measures, according to the level of security of the data collected, in such a way as to ensure the security of personal data and to prevent their alteration, loss, processing or unauthorised access.

In accordance with the provisions of Article 5 of the LOPD, the User is informed that the personal data collected by Hanleyglasses, through the forms provided on its pages, will be entered in an automated file under the responsibility of Andre Varela Leiro, in order to be able to facilitate, expedite and comply with the commitments established between the two parties or the maintenance of the relationship established in the forms to which it subscribes or to respond to a request or consultation.

As long as the User does not communicate the contrary to Hanleyglasses, it will be understood that his data has not been modified, that the User undertakes to notify any variation and that he has the consent to use them for the specified purposes, explicit and legitimate for which they have been obtained. Being able also to be used, with a commercial purpose of personalization, operation and statistics, and activities own of its social object, authorizing expressly to Hanleyglasses for the extraction, storage of data and marketing studies to adapt the Content offered to the User, and thus improve the quality, operation and navigation of the Website.

In the occasions in which the User could provide his data through forms, in order to make queries, request information and/or for reasons related to the Content offered on the Website, If the data provided by the User are essential for the proper development of all this, the User will be informed indicating that they are data whose completion is mandatory.

In case of not authorizing the processing of your data with the purpose deñalada in the paragraph(s) above(s), the User may exercise their rights of information-access, rectification, cancellation and opposition, (ARCO rights) which it has and which can be exercised before Hanleyglasses, in accordance with the title of the III LOPD and the RDLOPD. To do so, it must take into account the following connotations:

As a data subject who has provided us with your personal data, you have full right to obtain confirmation as to whether we at Hanleyglasses are processing your personal data, and, in particular, is entitled to exercise the following rights that data protection law grants to you, in accordance with its provisions:

Thus, the User will be able to exercise their rights through written communication addressed to Hanleyglasses with the reference “LOPD-Hanleyglasses”, specifying: Name, surname of the User and copy of the ID. In cases where representation is admitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the DNI may be replaced by any other legally valid means proving the identity. Request with specific reasons for the request or information to be accessed. Address for service. Date and signature of the applicant. Any document proving the request made.

The User must use a shipping method that allows to prove the shipment and the receipt of the request. This request and any other accompanying documents should be sent to the following address and/or e-mail: LUGAR SEAR 36 B- BORDONS – 36960 SANXENXO (PONTEVEDRA) / info@haleyglasses.com

Besides, in case any of your rights have been infringed, as a data subject, you are entitled to file a complaint with the Spanish Data Protection Agency (AEPD), in C/ Jorge Juan, 6, 28001-Madrid or through the AEPD website: https://sedeagpd.gob.es/sede-electronica-web/.

Hanleyglasses reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. The use of the Web after such changes, will imply the acceptance of them.

CLUB VIP

Access to the HanleyGlasses VIP Club is free and will allow the download of the eyewear selection guide created by HanleyGlasses at no cost. From time to time, VIP Club members can receive special discounts on the products on the website, which they can take advantage of simply by being in the club. No subscription fee will be charged and it is simply a means to inform our most loyal users of discounts.

Cookies Policy

You can see here all the information about our Cookies Policy

LINKING POLICY

It is reported that the Hanleyglasses Website makes or may make available to Users means of link (such as, among others, links, banners, buttons), directories and search engines that allow Users to access websites belonging to and/or managed by third parties.

The installation of these links, directories and search engines on the Website is intended to make it easier for Users to search for and access information available on the Internet, without it being considered a suggestion, recommendation or invitation to visit.

Hanleyglasses does not offer or market by itself or through third parties the products and/or services available on such linked sites.

It also does not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its ownership that can be accessed through the links.

Hanleyglasses will in no case review or control the content of other websites, nor does it approve, examine or make its own the products and services, contents, files and any other material existing on the referenced linked sites.

Hanleyglasses assumes no responsibility for any damages that may occur for the access, use, quality or legality of the contents, communications, opinions, products and services from websites not managed by Hanleyglasses and which are linked to this Website.

The User or third party who makes a hyperlink from a website of another, different, website to the Hanleyglasses Website shall know that:

  • No se permite la reproducción —total o parcialmente— de ninguno de los Contenidos y/o Servicios del Sitio Web sin autorización expresa de
    Hanleyglasses.
  • No false, inaccurate or incorrect statement about the Hanleyglasses Website, or the Contents and/or Services of the Hanleyglasses Website is permitted.
  • Except for the hyperlink, the website on which the hyperlink is established shall not contain any element of this Website, protected as intellectual property by the Spanish legal system, unless expressly authorized by Hanleyglasses .
  • The establishment of the hyperlink shall not imply the existence of relations between Hanleyglasses and the owner of the website from which it is made, nor the knowledge and acceptance of Hanleyglasses of the contents, services and/or activities offered on that website, and vice versa.

INTELLECTUAL AND INDUSTRIAL PROPERTY

Hanleyglasses itself or as a transferee party, is the owner of all the intellectual and industrial property rights of the Website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or text, brands or logos, combinations of colours, structure and design, selection of used materials, computer programs necessary for their operation, access and use, etc.).

Therefore, works will be protected as intellectual property by the Spanish legal system, and both the Spanish and Community legislation in this field, as well as the international treaties on the subject and signed by Spain, will be applicable to them.

All rights reserved, please. Under the provisions of the Law on Intellectual Property, the reproduction, distribution and public communication, including the manner in which they are made available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited, on any medium and by any technical means, without the permission of Hanleyglasses.

The User undertakes to respect the intellectual and industrial property rights of Hanleyglasses. You can view the elements of the Website or even print them, copy them and store them on the hard disk of your computer or on any other physical medium as long as it is, exclusively, for your personal use. The User, however, may not delete, alter, or manipulate any protection device or security system that was installed on the Website.

En caso de que el Usuario o tercero considere que cualquiera de los Contenidos del Sitio Web suponga una violación de los derechos de protección de la propiedad intelectual, deberá comunicarlo
inmediatamente a Hanleyglasses a través de los datos de contacto del apartado de INFORMACIÓN GENERAL de este Aviso Legal y Condiciones Generales de Uso.

 

Terms of sale and online reservations

1- Generals:

These general conditions of sale apply strictly to all sales of products and/or services made in Spain, including the Canary Islands and the Balearic Islands by the supplier, (Hanleyglasses) to natural and/or legal persons..

Todo pedido hecho a Hanleyglasses implica necesariamente a título de condición esencial, determinante e imprescindible, la aceptación sin reservas por el Cliente de las Condiciones Generales de Venta de
Hanleyglasses vigentes el día en que se lleve a cabo el pedido correspondiente. Además, el Cliente reconoce que la aceptación de las presentes condiciones implicará la aplicación de éstas al pedido al que se refieren, así como a todo pedido posterior, con excepción de aquellos casos en que nuevas condiciones sean puestas en su conocimiento por
Hanleyglasses. El hecho que Hanleyglasses no recurra en un momento dado a cualquiera de las presentes condiciones no puede ser interpretado ni equivaldrá a renunciar a recurrir a ellas en el futuro o en el pasado.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts resulting from them, shall be subject to Spanish law unless there are provisions of public order contrary to this.

2- Garantías Legales:

  • En caso de producto defectuoso, el vendedor deberá procederá según corresponda, a la sustitución o resolución del contrato, gestiones que serán gratuitas para el consumidor y usuario.
  • El vendedor responde de las faltas de conformidad que se manifiesten en un plazo de dos años desde la entrega.
  • El consumidor y usuario deberá informar al vendedor de la falta de conformidad en el plazo de dos meses desde que tuvo conocimiento de ella.
  • El servicio Post-Venta es gestionado a través de la dirección de correo electrónico info@hanley.es. Si lo desea, también puede contactarnos por teléfono (+34) 663 888 604 o por correo postal en: Luar Sear 36B Bordóns (Sanxenxo) Pontevedra.

3- Prices:

Prices published in Hanleyglasses are in Euros. The prices shown are inclusive of VAT. This is indicated on the shopping cart page before the order is finally processed.

Offers on products for sale on Hanleyglasses will be displayed in the “Offers” section or indicated on the product fiche and, if not otherwise indicated, will be valid as long as they are displayed on the screen.

4- Differents payments:

When placing an order, the customer can freely choose to pay for purchases made at Hanleyglasses by:

  • Payment by card (secure gateway)
  • PayPal

5- Product/Service

The offers submitted by Hanleyglasses are valid within the limits of the stock available. Hanleyglasses reserves the right to modify the product assortment according to the difficulties imposed by its suppliers.

6- Envíos:

 

– Shipments are free to the consumer.

– The consumer will have to pay the shipping costs if he wants to make a return.

– Shipments are made first thing Monday to Friday, by sending 48 hours of mail. Orders placed on Friday afternoon, or during the weekend, will be shipped first thing Monday morning. The reception of these orders will be of maximum 48H from the Monday that the shipment is made.

7- Return and cancellation policies

Once the customer has purchased a product from Hanleyglasses, the customer has 14 days to return it without any explanation. To do so, fill in the following cancellation form.

7.1 – Derecho de Desistimiento

  • El plazo para el ejercicio de este derecho es de 14 días naturales desde la recepción del producto.
  • Se realizará el reintegro al consumidor del importe total de la compra, es decir, el precio del producto más los gastos de envío.
  • El producto debe ser devuelto en perfectas condiciones, no limitando al uso del producto siempre que no vaya más allá de la mera comprobación del buen estado y funcionamiento del mismo.
  • El consumidor tendrá que pagar los gastos de envío de la devolución de los productos.
  • Si el producto no se devuelve en el mismo embalaje de origen el bien podrá sufrir una depreciación.

To address any claim for refund of amounts for services contracted to Hanleyglasses please inform us at the following email address info@hanley.es We will respond to your requests as soon as possible and we will contact you to resolve the incidence.

8 – Garantías Legales

  • En caso de producto defectuoso, el vendedor deberá proceder, según corresponda, a la reparación, sustitución, rebaja del precio o resolución del contrato, gestiones que serán gratuitas para el consumidor y usuario.
  • El vendedor responde de las faltas de conformidad que se manifiesten en un plazo de dos años desde la entrega.
  • El consumidor y usuario deberá informar al vendedor de la falta de conformidad en el plazo de dos meses desde que tuvo conocimiento de ella.